Abuse of Power in Cloud Tech Center Customer Service
The texts describe a situation where a customer service leader in a cloud tech center is abusing their power, favoring family members, and ignoring company rules. They form a closed-loop relationship among family members, giving them performance reviews, controlling scheduling, and privatizing power. This leads to a family industry within the company, with relatives occupying key positions. The leader ignores company rules and procedures, delegates their work to others, and spends office time on personal activities. They also claim not to hire Chinese people to hide their actions. The author hopes for an investigation into the matter to create a clean and fair working environment.10 sourcesSee all sources