Customer Alleges Unkept Refund Promise by Merchant
- Published:
- First detected:
Insights by Echo AI
A user reports purchasing an 80U cloud monitoring package from a merchant, but the provided plane number became invalid soon after login, rendering the account unusable. After negotiating a 50U refund, the user alleges that the merchant ignored their messages and went missing after 7-8 days, failing to honor their promise. The user warns others to be cautious when buying and advises avoiding dishonest merchants.
Source coverage
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