Tenants Criticize Star Union Property Management's Handling of Issues
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Tenants have expressed frustration with Star Union Property Management's customer service, alleging that problems are not resolved clearly, and the responsibility is often shifted to the landlord. They also complain about missing or lost utility bill payments. Some tenants interpret a recent statement from the management as suggesting that if items go missing from their rooms, they should provide proof to report it to the police. However, tenants question the logic behind this, arguing that if the police took the items initially, they cannot help solve the problem. Tenants also criticize the management for not having anyone capable of genuinely solving problems.
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