Dubai's 'Services 360' Policy Impact and Best Practices
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Insights by Echo AI

The Dubai Executive Council hosted the 'Government Best Practices Series 2026' and 'Best Government Practices Summit 2026' under the theme 'Services 360: From Vision to Impact'. These events reviewed the impact of the 'Services 360' policy on customer experience and service delivery, showcased successful practices, and highlighted improvements achieved through customer-centred service design. Key speakers included Abdullah Mohammed Al Basti, Saeed Mohammed Al Tayer, and Mohammed Ahmed Al Murr. The forums identified proven approaches to accelerate the next generation of public services.
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